FAQs
How do I receive a SIBO test kit?
SIBO (Lactulose Breath) Testing requires an order from a physician. We have physicians on staff if you are in need of an order.
Your doctor must prescribe the SIBO Test Kit for you by faxing us an order at 503-207-6212. The order form contains a link to order the test kit. Your provider must share this link with you. Once purchased, the test kits are mailed directly to your house.
Returning a completed a SIBO test kit?
Place the tubes containing your breath samples into the provided bubble wrap and then place them in the original shipping box along with the enclosed paperwork completed. Each kit contains a self-addressed, pre-paid label for you to affix to the top of your sample box.
Our facility is not open to the public and is not staffed for walk-ins. Test kits may be securely dropped off anytime using our exterior lockbox. We are located at 2115 NE Halsey Street inside of Portland Progressive Health. For SIBO kit drop off, please use the lockbox outside - DO NOT KNOCK ON THE DOOR.
When shipping your package with USPS, please ask the mail handler to scan the package at acceptance rather than leaving it without an acceptance scan.
If a returned package is lost in transit, we will send a replacement test kit at no additional cost. Refunds will not be provided.
How soon will I receive my results?
Results will be faxed to your physician within 24 hours of processing your breath. The laboratory staff will not be able to answer any medical questions or talk about your results. Your breath test will be analyzed by our technicians usually within 48-72 hours of its receipt by our lab. Please contact your ordering physician for results and interpretation.
Are there any exceptions to the test preparation?
No, not really. Following the recommended diet is the only way to ensure that the test will be accurate and that your results will be trustworthy. Some physicians may have their own guidelines for you to follow. Please check with your doctor if you feel you cannot comply with the preparation guidelines - especially for medications/supplements you deem essential.
What are the payment options?
We do not bill any medical insurance companies, including medicare for lactulose breath testing. The cost of the test kit is $179. We can send you a superbill, if requested, to submit for potential reimbursement.
What about testing errors?
Common errors for self-collection of breath include:
1. Too large of an inhale and too forceful of an exhale.
2. Collection tubes are not all the way punctured by the needle
3. The patient does not continue to blow throughout the collection and stops blowing once puncturing the tube on the needle
If you do not collect your samples correctly and the results are invalid, we offer retesting for 1/2 price.
Can I return my unused SIBO Kit?
Unused, unopened SIBO test kits can be returned for a $40 restocking fee within 30 days of purchase. A check will be mailed to you after we receive the unopened package. If any of the materials inside the box have been opened or damaged you will not be refunded.